Privacy Policy

About this policy

This Privacy Policy explains how REPLACE_LEGAL_ENTITY_NAME, trading as KYG Prestige (“KYG Prestige”, “we”, “us” or “our”), handles personal information collected through kygprestige.com and our online enquiry forms.

We aim to handle personal information responsibly and in accordance with applicable data-protection requirements in the United Arab Emirates.

Information we collect

We may collect information that you choose to provide when you contact us, request property information, submit a valuation enquiry or apply for a role. This may include:

• name, email address and telephone number;
• property interests, preferred areas, budget and transaction requirements;
• property details supplied for a valuation or sales enquiry;
• career information, LinkedIn profile or CV links submitted through our Careers page;
• messages and other information you choose to send to us.

When you use the website, we may also receive technical information such as device type, browser, IP address, pages viewed, approximate location and interaction data through website analytics, security and cookie technologies.

How we use personal information

We may use personal information to respond to enquiries, provide property or market information, arrange viewings or valuations, manage recruitment conversations, improve the website, measure website performance, maintain security and comply with legal or regulatory obligations.

Where marketing communications are used, we will handle them in line with applicable requirements and the preferences or consent you have provided.

When information may be shared

We do not sell personal information. Where necessary for a legitimate business purpose, we may share relevant information with service providers supporting our website, communications, CRM, analytics, hosting, recruitment or business operations, and with professional advisers or authorities where required by law.

Where a property transaction requires it, information may also be shared with relevant developers, property owners, landlords, transaction parties or service providers with your knowledge or where otherwise permitted by applicable law.

Data retention and security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our business records, dispute resolution, regulatory requirements or other lawful purposes.

We use reasonable organisational and technical measures designed to protect personal information. No online system can be guaranteed to be completely secure, so users should avoid sending unnecessary sensitive information through website forms.

Cookies and analytics

Our website may use essential cookies and, where enabled, analytics, advertising or other measurement technologies. These can help the site function, understand how visitors use it and measure marketing performance.

For more information, including the categories we may use and how preferences can be managed, please read our Cookie Policy.

Your choices and rights

Subject to applicable law, you may have rights in relation to your personal information, including requesting access to information about the processing of your data, asking for inaccurate information to be corrected and requesting restriction or cessation of certain processing where applicable.

You may also withdraw consent where processing relies on consent. A request may require reasonable identity verification before we act on it.

Third-party links

The website may link to developer websites, property portals, social networks or other third-party services. Their privacy practices are governed by their own policies, and KYG Prestige is not responsible for those external practices.

Changes to this policy

We may update this policy when our website, services, technology or legal obligations change. The latest version will be published on this page with an updated date.

Privacy contact

For privacy questions or requests, contact:

REPLACE_LEGAL_ENTITY_NAME
REPLACE_OFFICE_ADDRESS
REPLACE_PRIVACY_EMAIL